Privacy Policy

Our Commitment to Your Privacy

GreenTerra values the trust you place in us when you choose our services. We are committed to protecting the privacy of the information you provide through various interactions, including our website, phone calls, emails, and text messages.

Information We Collect

  • Personal Data: This encompasses the details you provide, such as your name, address, and contact details, when you book a service or communicate with us.
  • Service Data: Specific information about the cleaning services you request, your preferences, and feedback.
  • Log Data: When you visit our Service, we collect information that your browser sends to us.
    This may include your computer’s Internet Protocol (IP) address, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Cookies: Small data files stored on your hard drive to improve our service. You can accept or refuse cookies, but refusal may limit service use.

How We Use Your Information

Your information is utilized to:

  • Efficiently schedule, manage, and improve the cleaning services we provide to you.
  • Process payments accurately and maintain comprehensive financial records.
  • Enhance customer support and personalize our service offerings.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Security

We take the security of your personal data seriously. We partner only with systems that comply with stringent security protocols and legal standards to safeguard your information against breaches. Salesforce and Stripe are the systems we use, both of which are recognized for their high-security measures.

Your Rights

You are entitled to:

  • Review and access the personal information you have supplied to us.
  • Request updates or corrections to your data.
  • Instruct us to remove your personal data from our records.

Changes to This Policy

We reserve the right to modify this Privacy Policy. Any changes will be posted on our website and communicated to you as necessary.

Acceptance of These Terms

By engaging with our services, you consent to the collection and use of your information as outlined in this policy.

Cookies Policy

Our website uses cookies to gather information and enhance our service. You have the option to accept or refuse cookies. Refusing cookies may affect service functionality.

Links to Other Sites

Our service may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites and recommend reviewing their privacy policies.

Children’s Privacy

We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete the information. Parents or guardians should contact us if they believe their child has provided us with personal data.

For any questions or concerns regarding our Privacy Policy, please get in touch with us at Your confidence in our services is the foundation of our commitment to providing a secure, respectful, and environmentally conscious experience. 🌿✌️