What is inclued at the Cleaning Service

At GreenTerra, we provide four core house cleaning services: Basic Cleaning, Deep Cleaning, Recurring Service (weekly, bi-weekly, or monthly), and Housekeeping (2–5 days a week). Whether you need routine maintenance or detailed support, we tailor each visit to fit your lifestyle.

Choosing the right level of cleaning depends on your home’s current condition and how long it’s been since your last professional service. At GreenTerra, we offer two core options designed to meet different needs.

Basic Cleaning focuses on everyday maintenance—dusting, vacuuming, mopping, and surface cleaning in kitchens, bathrooms, and living areas.

Deep Cleaning is more detailed. It includes everything in a Basic Clean plus extra attention to areas like baseboards, behind furniture, tile grout, and other hard-to-reach or often-missed spots.

If it’s been a while since your last cleaning, starting with a Deep Clean ensures we can maintain the space effectively with future basic or recurring visits.

Yes. Our services are built around your health and the planet. We use biodegradable, non-toxic products that are safe for children, pets, and those with sensitivities. Our methods support better air quality and reduce environmental impact.

All of our cleaners are full-time employees, not contractors. This means they’re trained, background-checked, and supported with benefits like health insurance and paid time off—leading to better consistency and service quality for you.

Yes, absolutely. Every technician is background-checked and fully insured, giving you peace of mind with every visit.

We maintain high standards through professional training, customized cleaning checklists, and ongoing quality assurance. Supervisors oversee first-time visits and follow-up feedback is reviewed after each service. This helps us improve and stay aligned with your needs.

Our “cleaning for health” approach means we focus on your well-being—not just appearances. We use non-toxic products, microfiber tools, and methods that reduce allergens and chemical exposure. Every visit supports a safer, more breathable home.

It depends on your routine. Weekly or bi-weekly cleaning works best for busy households, while monthly or one-time visits are ideal for lower-traffic homes or seasonal refreshes. We’ll help you choose a schedule that fits your lifestyle.

Our housekeeping service (available 2–5 days per week) includes regular cleaning plus extras like dishes, laundry, bed-making, and light organizing. It’s perfect for clients looking for daily or ongoing support beyond standard cleaning.

No, you don’t need to be home for your house cleaning service. Many clients provide secure access instructions, such as a smart lock or lockbox. Of course, you’re always welcome to stay during the service if you prefer.

Yes, absolutely. We build your house cleaning service around your preferences—whether that means avoiding certain areas, focusing on specific rooms, or adding tasks like linen changes or dishwashing. Just let us know what matters to you.

Yes. Our non-toxic products are free from harsh ingredients like bleach and ammonia. They’re safe to use around crawling babies, curious pets, and those with allergies or chemical sensitivities.

Starting with a Deep Cleaning helps us bring your home to a consistent baseline. It ensures recurring service is more efficient and that we’re maintaining—not catching up—on your space.

It depends on the size of your home and the service level. Basic Cleaning typically takes 2–3 hours. Deep Cleaning can take 4 hours or more. We’ll give you a time estimate during booking.

Yes. We bring all the eco-friendly supplies and equipment needed to complete your service. There’s nothing you need to provide. Here is the list of non-toxic cleaning products we use.

We ask for at least 48 hours’ notice to cancel or reschedule a cleaning. Cancellations made within 24–48 hours will incur a $50 fee, and those made less than 24 hours in advance will be charged the full service rate. This policy helps us protect the income of our full-time cleaning technicians, who rely on a stable schedule. Thank you for supporting fair and ethical employment practices.

There’s no need to pre-clean. Just tidy up personal belongings and make sure we have clear access to the areas being cleaned. Let us know about pets, preferences, or any special instructions in advance.

Yes—especially if you value your time, your health, and your peace of mind. GreenTerra gives you a consistently clean, safe, and calming home without the stress or harsh chemicals.